Privacy Privacy Policy Digital Millennium Copyright Act Notice Policy AudibleWordcast Privacy Statement [top] Effective Date: 01/12/06; last updated on 01/12/06 This privacy statement discloses the privacy practices for wordcast.audible.com This Web site is published and maintained by Audible, Inc. ("Audible"), with offices located at 65 Willowbrook Blvd 3rd Floor, Wayne, New Jersey 07470. By visiting this Web site, and/or using the services offered on or through this Web site, you agree to the terms of this Privacy Statement as they may be amended from time to time. This Privacy Statement is incorporated into, and part of, the AudibleWordcast Web site and Terms and Conditions of Use Agreement (http://anchor to top of page), which govern your use of this Web site in general. Information Collection and Use Audible does not collect personally identifiable information ("Personal Information") from users of its Web site(s) without the knowledge and consent of such users. Personal Information includes, for example, name, home or business address, email address, telephone number, or other information that may identify an individual or allow online or offline contact with an individual. Any such information collected on this Web site will be shared with certain AudibleWordcast publishers to whose content you subscribe. (see below, "Linking From Other Sites"). Audible will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Personal Information may be provided to Publishers subject to the AudibleWordcast ASP Agreement, which provides in part that Publishers shall not use, sell, lease, or permit access to such information by any third party, except solely in connection with marketing of Publisher's own products and services, but not the products or services of any other party. Audible and certain AudibleWordcast Publishers may collect information from its users at several different points on its Web site. BY PROVIDING PERSONAL INFORMATION TO THIS WEB SITE, YOU UNDERSTAND AND CONSENT TO THE COLLECTION, MAINTENANCE, PROCESSING AND TRANSFER OF SUCH INFORMATION IN AND TO THE UNITED STATES AND OTHER COUNTRIES AND TERRITORIES. Registration In order to use certain products or services on this Web site, a user may have to complete a registration form. During such registration a user may be required to give their contact information (e.g., name, email address, and/or other Personal Information) and to create a username & password. This information is used to contact the user about the services on our site for which they have expressed interest. Audible does not require the user to provide demographic information, such as income level and gender, nor unique identifiers such as social security numbers. Order If applicable, we may request certain information from a user on an order form. Here a user may be required to provide certain contact information (e.g., name, telephone and mailing address) and financial information (e.g., credit card number, expiration date). This information may be used for billing purposes and to fill customer's orders if applicable. If we have trouble processing an order, this contact information is used to get in touch with the user. Cookies A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any Personal Information while on our Web site. For instance, by setting a cookie on our Web site, the user would not have to log in a password, thereby saving time each time they visit our site. Should the user want to temporarily disable this function they can do so by clicking the log-out link. Most Web browsers can be set to inform you when a cookie has been sent to you and provide you with the opportunity to reject that cookie. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will experience limited functionality in some areas of our site. For example, the user will not be automatically logged in when they return to the site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. We use a third party tracking utility to track end-user activity through our site through the use of cookies. Activity is tracked in an effort to make our site easy to navigate through, and to find out which areas of our site draw the most attention. The information tracked are such things as Most Requested Page, Least Requested Page, Top Entry Page, Top Path Through Site, cities users are visiting from, average length of time spent at the site, etc. Clear GIFs We may use "clear GIFs," or similar technologies, in the Web site and/or in our communications with you to enable us to know whether you have received a message. A clear GIF is typically a one-pixel, transparent image (although it can be a visible image as well), located on a Web page or in an email or other type of message, which is retrieved from a remote site on the Internet enabling the verification of an individual's viewing or receipt of a Web page or message. Log Files; IP Addresses and Clickstream Data Our server automatically collects data about your server's domain address when you visit our Web site. This information, known as an Internet Protocol address, or IP Address, is a number that's automatically assigned to your computer by your Internet service provider whenever you're on the Web, and is not linked to your Personal Information. When you request pages from our Web site, our servers may log your IP Address and sometimes your domain name. Our server may also record the referring page that linked you to us (see below, "Linking From Other Sites"), the pages you visit on this Web site, other information about the type of Web browser, computer, platform, related software and settings you are using, and any search terms you have entered on this Web site or a referral site. We use IP Addresses to analyze trends, administer the site, track user's movement, and gather broad demographic information for aggregate use. Sharing Since we market materials published by other parties, our business may require us to pay royalties based on the sale of Publisher Content, and report individual and aggregate sales figures and certain other data to the publishers with whom we work. In some instances, Personal Information may also be shared with publishers (see below, "Linking From Other Sites"). Additionally, we may use a credit card processing company to bill users for goods and services. Such company is not permitted by us to retain, share, store, or use Personal Information for any secondary purposes. Linking From Other Sites You may have linked to this Web site from another Web site, such as a publisher's site. If you purchase, download or otherwise subscribe to certain products or services on our Web site, your name, email address, or other Personal Information may be shared with that publisher. We encourage you to read the publisher's applicable privacy statement. AUDIBLE IS NOT RESPONSIBLE FOR PUBLISHERS' OR OTHER THIRD PARTIES' PRIVACY PRACTICES OR OTHER TERMS AND POLICIES, OR THE COMPLIANCE THEREWITH OR ENFORCEMENT THEREOF. In general, publishers who link to this site are contractually obligated by us to adhere to the terms of this AudibleWordcast Privacy Statement with respect to the names, email addresses, and other Personal Information we may share with them. In addition, such publishers are generally not permitted to allow such information to be used, sold, leased or accessed by or to any third parties except solely in connection with the marketing of the publisher's own and related products and services. In addition, we may also share non-personal information about you (see above, "Log Files; IP Addresses and Clickstream Data") with publishers that link to this Web site. Links To Other Sites This Web site contains links to other sites. PLEASE BE AWARE THAT AUDIBLE IS NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR OTHER TERMS AND POLICIES OF SUCH OTHER SITES, OR THE COMPLIANCE THEREWITH OR ENFORCEMENT THEREOF. We encourage our users, when they leave our site, to read the privacy statements of each and every Web site that collects Personal Information. This AudibleWordcast Privacy Statement applies solely to information collected by this Web site. Newsletter If a user wishes to subscribe to any of our newsletters or to the newsletters of certain AudibleWordcast Publishers, they may be asked to register by providing their contact information (name and email address) and to create a username and password. If this information is already known, they may be asked to explicitly subscribe. Surveys & Contests From time-to-time Audible may request information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore generally has a choice whether or not to disclose this information. Information requested may include contact information (such as name and mailing address), and demographic information (such as zip code, age level). Contact information may be used to notify the winners and award prizes. Survey information may be used for purposes of monitoring or improving use of and satisfaction with this Web site. Security This Web site takes reasonable steps to protect its users' information. When users submit sensitive information via the Web site, we endeavor to protect the information both online and off-line. However, due to the inherent nature of the Internet as an open global communications vehicle, Audible cannot guarantee that this information will be safe from intrusion by others, such as hackers. Any unauthorized access to or use of the Web site or information collected and maintained by the Web site should be immediately brought to the attention of Audible at the customer service email address below. Audible will investigate, and if necessary take action to prevent or halt, any violation of this Privacy Policy of which it becomes aware. When our registration/order form asks users to enter sensitive information (such as a credit card number), that information is encrypted using SSL (secure socket layer) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just "surfing". If you contact Audible by email, you should be aware that email transmission might not be secure. A third party could view information you send by email in transit. Audible will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during transmission. If you are requested to send us any Personal Information in an email or into a Web site or otherwise, and you are uncertain whether such request is authorized by us, please do not hesitate to ask us by sending an email to our privacy officer at privacy@audible.com. While we use SSL encryption to protect sensitive information online, we also take reasonable steps to protect user information off-line. All of our users' information, not just the sensitive information mentioned above, is subject to restricted access in our offices. Access to Personal Information is generally restricted to employees who need the information to perform a specific job (for example, a billing clerk or customer service representative). Such employees are generally required to use password-protected screen-savers when they leave their desk. When they return, they are generally required to re-enter their password to re-gain access to user information. Furthermore, ALL employees are informed of our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store Personal Information on are kept in a secure environment, behind a locked cage. In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email. By using this Web site, you consent to our use of email as a means of such notification. If you have any questions about the security at our Web site, you can send an email to customer_service@audible.com. Special Offers We may send new members a welcoming email to verify password and username. Established members may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we may present the option to not receive these types of communications. Please see description of our choice/opt-out policy below. Notification of Changes If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. Site and Service Updates We may send the user site and service announcement updates. Members are generally not able to un-subscribe from service announcements, which may contain important information about the service. We may communicate with the user regarding updates to our site and service and issues relating to their account via email or phone. Legal Obligations Though user privacy is a serious matter to us, we may need to disclose personal information when required by law where we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site. We may also disclose such information when we have a good-faith reason to believe that someone is causing injury to or interference with our rights or property, other AudibleWordcast Web site users, or anyone else that could be harmed by such activities. Additionally, in the event that Audible or substantially all of its assets are acquired by one or more third parties as a result of a merger, sale, consolidation or liquidation, customer Personal Information may be one of the transferred assets. DIGITAL MILLENNIUM COPYRIGHT ACT NOTICE POLICY [top] Consistent with the Digital Millennium Copyright Act, if you believe that your copyrighted materials have been copied in a way that constitutes copyright infringement, please send an e-mail or written notice to our designated agent for notices of infringement and provide the following information: An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; A description of the copyrighted work that you claim has been infringed; A description of where the material that you claim is infringing is located on the AudibleWordcast Site; Your address, telephone number, and email address; A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Our designated agent for notice for claims of copyright infringement is our VP and Senior Counsel who can be reached as follows: By mail: Helene Godin, Audible Inc., 65 Willowbrook Blvd., Wayne NJ, 07470. By phone: (973) 837-2700. By email: hgodin@audible.com. NOTE: THE ABOVE CONTACT INFORMATION IS PROVIDED EXCLUSIVELY FOR NOTIFYING AUDIBLE THAT YOUR COPYRIGHTED MATERIAL MAY HAVE BEEN INFRINGED. ALL OTHER INQUIRIES, (E.G., REQUESTS FOR TECHNICAL ASSISTANCE OR CUSTOMER SERVICE, REPORTS OF EMAIL ABUSE, AND PIRACY REPORTS), WILL NOT RECEIVE A RESPONSE THROUGH THIS PROCESS AND SHOULD BE DIRECTED TO OUR CUSTOMER SERVICE GROUP AT VIA EMAIL TO CUSTOMER_SERVICE@AUDIBLE.COM OR BY PHONE TO (888) 283-5051. -----------------